Machine Vision

Industries

InterVision Global’s machine vision systems and solutions allow manufacturers to adhere to the ever-increasing levels of industry compliance, improving productivity and yield, giving them a competitive advantage in their manufacturing processes.

• Food & Beverage

• Pharmaceutical & Healthcare

• Defence

• Automotive

• Machine Builders

• Consumer Goods

Customers trust and rely on InterVision Global’s competence, expertise and innovation in automated machine vision.

Support

Our systems are integral and critical to manufacturing processes and as such, the level and speed of response is key to our customers.

At InterVision Global we recognise the need to provide quick, reactive support in the event of a breakdown. We pride ourselves on the support we provide and offer a variety of post-installation support packages in the form of Service Level Agreements. These not only cover routine maintenance but enhancements, development and breakdown cover, including in certain instances, critical spare parts holding.

By the nature of our technology we can provide off-site and on-site support.
Off-site remote support can be utilised for diagnostics, troubleshooting and deployment of software enhancements. Often customers provide us with job files and images from the system for offline analysis.

On-site support is provided when customers have the need for an Engineer to attend their site and support the system directly.

Deploying a reliable system comes from well considered design and professional commissioning. However events and issues do happen in an automated production process. It’s at times like these that you truly start to establish how good the support is that you receive from your vendor.